ICT Desktop Technician / CompTIA A+

This course deals with the basics for entering the ICT sector. In future, you will be responsible for the smooth operation of PC workstations. As a PC technician, you solve client-side problems, add components to hardware and get peer-to-peer networks up and running. The course is a preparation for other professions – ICT technician, ICT operator and ICT helpdesk agent – as well as the internationally recognised CompTIA A+ certificate. This offer is part (module 1) of the programme IT Specialist (System & Network Technology).
Price CHF 3'980.00
(including course materials, excluding external certificates)
Lessons 96 lessons of 50 minutes
Duration 5 months
Degree ICT Desktop Technician
Blended Learning 25% in-person learning
75% online learning

What does the course cover?

The course covers the following topics:

  • Overview of computer systems and architectures
  • Installation of hardware (e.g. additional hard disks, graphics cards, etc.)
  • Installation and configuration as well as upgrade of operating systems
  • Data migration
  • Installation of printers and other peripherals
  • Installation and configuration of standard software (e.g. MS Office)
  • Identifying and running through procedures in the event of errors
  • Developing the basics of installing a network
  • Cloud services and their features

Learning objectives

  • You are able to independently install and configure a PC, as well as troubleshoot and install new components
  • You can perform upgrades and migrations
  • You know the structure of a network and can integrate a workstation into a network


Good Windows skills and a flair for IT are required.

Target group

This is the right course for you if

  • You are aiming for a successful career in the ICT industry and want to acquire the necessary specialist knowledge
  • You are already responsible for client workstations and would like to expand your know-how
  • You appreciate varied lessons with strong practical relevance and group work
  • You are willing to independently deepen what you have learned outside of class using examples

“ICT Desktop Technician” certificate

Optionally, the following certificates can be acquired:

  • CompTIA A+
  • CompTIA A+ Essentials
  • CompTIA A+ Practical Application
Follow-up courses
Next info events
Oct 2022
Info Event Betriebswirtschafter HF (Advanced Federal Diploma of Higher Education in Business Administration)
18:30 - 20:00
Nov 2022
Info Event Betriebswirtschafter HF (Advanced Federal Diploma of Higher Education in Business Administration)
18:30 - 20:00
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Monika Luyken
Monika Luyken
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