Agile Coach NDK HF
As an Agile Coach you support your company in the introduction and use of agile methods
| Price |
from CHF 7'800.00 (including course materials) |
|---|---|
| Lessons | approx. 160 lessons // 80 lessons of classroom teaching of 50 minutes each plus 80-100 lessons of guided self-study (blended learning) |
| Duration | approx. 7 months (6 lessons every two weeks) |
| Degree | Agile Coach NDK HF |
The learning objectives of the Agile Coach
- You are aware of the motivation and motive for change and agility, and can distinguish between traditional and agile approaches
- You know how to actively shape company values and cultures and change them through Agile Coaching
- You understand the specifics around the topic of Workplace 4.0
- You are familiar with the basic values of an agile organisational form and can deal with holocracy, sociocracy 3.0, etc.
- You know different methods and approaches such as Lean, Design Thinking, DevOps, Scrum, etc., their characteristics and scope of application
- You are able to introduce and manage the change process for and during project implementation, and to initiate necessary changes
- You are aware of the principles and core values for modern and learning organisations and can apply the most important leadership principles
- You are able to moderate conversations, mediate in conflict situations, actively manage conflict and can use creative communication methods to do so
- You can integrate agile working techniques in a team and apply the appropriate tools and project management methods
The 10 modules of the NDK Agile Coach
In der Weiterbildung Agile Coach NDK HF eignen Sie sich umfangreiche Kompetenzen auf fachlicher und persönlicher Ebene an. Folgende Themenbereiche werden behandelt:
- Introduction / Digital transformation
Setting up further training / Working attitude / Agility: Meaning, definition and motivation / Digital transformation
- Digitalisation and agility / Workplace 4.0
Key factors Customer centricity and agility / Digitalisation and corporate culture / Workplace 4.0 / Tools
- Culture and values
Characteristics of agile culture / Targeted change Values and corporate culture / Framework conditions and ground rules
- Agile organisational forms
Characteristics of organisational models / Basics, core values and success factors
- Agile innovation processes
Agile innovation culture and processes / Design Thinking, Lean Startup etc.
- Agile procedure models
Agile vs. traditional / Characteristics, principles and goals of agile process models / Organisational requirements / Challenges
- Agile Leadership
Agile leadership of modern and learning organisations / Methods / Social systems
- Agile project, product and portfolio management
Visualisation, Planning and Control Corporate Portfolio / Overarching Coordination / System Strategy, Delivery and Governance
- Change Management
Definition, delimitation and tasks / Historical development and trends / Context to corporate culture / Procedure in the project
- Communication / Conflict Management
Basic knowledge of psychology / (Self-)perception / Conflicts and solution approaches / Moderation / Coaching / Questioning techniques / Metacommunication
- Closure: Practical work / transfer work
Actively shaping processes
The Agile Coach NDK HF course of study is aimed at people who are actively involved in change and development processes in their work and professional environment. If your goal is to mediate between technologies and human images and to gain a lasting competitive advantage through agile structures, this is an ideal next step for your future.
The Agile Coach NDK HF is aimed at entrepreneurs, managers, project leaders, product and portfolio managers who want to introduce agile organisational forms and who value a holistic view of business. The programme also addresses HR managers who accompany and support the change processes.
Driving developments forward
After completing this training, you will be able to:
- Take responsibility in an agile organisation, for example as an agile leader or in product development (line), human resources Development (staff)
- Take responsibility in agile development projects, for example as a scrum master, product owner, change agent, etc.
- Accompany and support agile transformations
- Further develop own action competences
- Develop your own communication and leadership style
Classes are held every fortnight. A preparatory assignment of 8-10 hours precedes each training day. The acquired know-how is expanded upon in the classroom sessions and explored in practical applications. This creates an optimal combination between methods, techniques, tools and application fields with a high degree of practical relevance.
We would be happy to inform you of the content and the opportunities available through the Agile Coach NDK HF programme at our free information event. In addition, you will gain an overview of the methods currently used in practice and of other training courses and seminars – for example, business IT specialist or Scrum Master – the IBAW offers.
Data Science NDK HF – Course of study
| Price |
CHF 5'900.00 (including course materials, excluding external certificates and eLearning; see below) |
|---|---|
| Lessons | 300 lessons of 50 minutes (40% in-person teaching and approx. 60% independent eLearning) |
| Duration | approx. 9 months |
| Degree | Data Science NDK HF |
Training on working with Big Data
Are you an IT professional with analytical thinking skills looking to take on new tasks and responsibility as a data scientist? Then the Data Science NDK HF programme is ideal for you. You will learn how to correctly apply the data science methods and how to optimally use the functions, tools and programming languages for big data experts. Further learning objectives include the preparation, cleansing, analysis and visualisation of data as well as the selection, connection and combination of data sources. You should be able to do all this while respecting the Swiss data protection guidelines.
What content does the postgraduate course cover?
- Introduction (data science basics, data protection)
- Data analysis and visualisation with Excel (data model and DAX, imports, measures, Power BI)
- SQL (JOINs, SET, APPLY, functions, data modification, programming, error handling and transactions)
- Foundation for data analysis (probability and statistics, sampling and confidence intervals, simulation and hypothesis testing, data cleaning and manipulation)
- Ethical and legal issues in data analysis
- Programming with R (data types, control structures, functional programming)
- Introduction to Data Science with R (Explorative Data Analysis and Data Transformations with tidy verse, Visualisation with ggplot2, Statistical Modelling, Machine Learning)
- The principles of machine learning (classification, regression, improving models, non-linear modelling, clustering)
- Machine Learning application (time series and forecasts, spatial data analysis, text analysis, image analysis)
- Transfer work and case study
A data scientist must be capable of thinking logically
The postgraduate course in Data Science can be taken part-time and can be completed without a specialist basic training. However, an understanding of IT and basic knowledge of databases and IT systems are important. Basic knowledge of mathematics (algebra and statistics; we recommend the Mathematics Basics Crash Course as a preliminary course), basic knowledge of Excel and English, programming experience are also required. You should also have logical and analytical thinking skills.
Do you have doubts whether this training is right for you? Attend one of our “Info events higher professional education” at the various IBAW locations in Switzerland to learn more about our postgraduate course in Data Science.
Independence is a prerequisite
This course consists of approx. 40% in-person teaching and 60% independent learning (eLearnings, repetition, two transfer papers, one case study). The majority of the eLearning units (two eLearning units at $149, 5 at $99 and 3 at $50) are based on the Harvard University Data Science training available on edX.org*.
Afterwards, you have the option of completing the Harvard Data Science Programme with the ‘Capstone Project’ by taking only two additional eLearning units*.
The language of the face-to-face classes is German, the e-learning materials are exclusively in English.
*Subject to change without notice
ITIL®4 Specialist – Create, Deliver and Support
Developing, delivering and supporting services
| Price |
from CHF 2'990.00 (including course materials and examination fees) |
|---|---|
| Lessons | 24 lessons of 50 minutes each |
| Duration | 3 days |
| Degree | ITIL®4 Specialist – Create, Deliver and Support Certificate |
Die SemiCourse contents at a glance
Understanding how to plan and build a Service Value System (SVS) in order to create, deliver and support services:
- You will learn about the concepts and challenges related to organisational structure, team skills, roles and culture within SVS.
- Understand the value of positive communication
- Understand the planning and management of resources in SVS
- Understand the value and use of IT in SVS
Discover how relevant ITIL® practices contribute to the creation, delivery and support across the SVS and value streams:
- Learn how to design, develop and implement a value stream using ITIL® practices.
- Learn and understand how to provide better user support using ITIL® practices.
Understand how services are created, delivered and supported:
- Discover how tasks and activities can be prioritised, structured and coordinated.
- Considerations for purchase and set-up, procurement options and service integration management (SIAM).
The learning objectives
The course covers the following ITIL®4 practices to help you understand the key factors that contribute to the successful creation, delivery and support of the new ITIL® Service Value System (SVS) business model:
- Service design price and orchestration
- Software development and management
- Deployment management
- Release management
- Service validation and testing
- Change enablement
- Ensuring stakeholder satisfaction
- Service Desk
- Incident management – detection and resolution
- Problem management
- Knowledge management
- Service level management
- Monitoring and event management
At the end of the course you will take the “ITIL®4 Create, Deliver & Support” exam and receive the certificate after successfully passing it.
From the CIO to IT staff
This course is aimed at IT service managers who aspire to become an ITIL Managing Professional (MP) and/or are responsible for the operation of IT-enabled and digital services as well as end-to-end support and delivery.
The roles include:
- Service Desk executives/managers;
- IT infrastructure & support executives/managers;
- Problem, change and release managers;
- DevOps executives/managers;
- Programme/Project executives/continuous improvement managers;
- Senior service & support analysts; process/practice owners;
- Service level management executives/managers.
ITIL® 4 CDS is highly related to the practical world
Practice-oriented training makes it easier to transfer learning to the workplace later on. This is taken into account in the ITIL® 4 CDS course. At the IBAW you will learn the concept of ITIL® 4 CDS in a very practical way. The course is designed to always convey the theoretical content to the participants with reference to the corporate world. Many case studies support this endeavour. In addition, the course offers you specific preparation for the ITIL® CDS certificate. There is no additional fee for the final examination, this is included in the course fees.
Prerequisites
You must have successfully completed the ITIL® 4 Foundation certificate. A copy of the certificate must be presented at registration in order to participate in the course.
ICT Operations Associate
| Price |
CHF 4'480.00 (including course materials, excluding external certificates ) |
|---|---|
| Lessons | 108 lessons of 50 minutes each |
| Duration | approx. 5 months |
| Degree | ICT Operations Associate |
| Blended Learning | 25% in-person learning 75% online learning |
What does the course cover?
This practice-oriented course covers the following topics:
- Handling of small ICT projects
- (Basics of time and resource planning, procurement of components, calculation, evaluation, accounting basics)
- Working in an ICT support organisation
- (1st and 2nd level, escalations, correct telephoning)
- Developing scripts and workflows for automated processes
- with Microsoft PowerShell
- Introduction to programming with Python
- Introduction to the Microsoft 365 product range
- VoIP basics such as SIP, jitter, RTT and common codecs
- Deploying a UC solution based on MS Teams
Learning objectives
- You will acquire fundamental knowledge for the handling of small ICT projects and the evaluation and calculation of ICT services
- You know the organisational and hierarchical structure of an ICT support organisation according to ITIL and can receive and escalate telephone support requests competently and in a customer-oriented manner
- You know the syntactics and semantics of Windows PowerShell and can automate various tasks with it
- You have basic knowledge of programming with Python and can write simple applications yourself
- You can put a Microsoft 365 tenant into operation and know the most important apps from the product range
- You will learn the technical requirements for smooth VoIP telephony in companies
- You know how to deploy and configure Microsoft Teams and Teams Enterprise Voice for a small business
Requirements
The ICT Desktop Technician & ICT Network Supporter courses or equivalent knowledge.
It is advantageous to already have CompTIA A+ and CompTIA N+ certification.
Target group
This course is suitable for:
- Graduates of the ICT Desktop Technician & ICT Network Supporter courses
- Professionals who already have initial experience in the ICT project environment
- Employees of an ICT support organisation
- Client or network administrators who would like to familiarise themselves with the topics of PowerShell and Microsoft 365 by means of practical examples
Qualification
Certificate “ICT Operations Associate“
Follow-up offers
- Professional certificate in ICT (professional experience required)
- Higher technical college in ICT (professional experience required)
ICT Security Associate / CompTIA Security+
| Price |
CHF 4'240.00 (including course materials, excluding external certificates ) |
|---|---|
| Lessons | 80 lessons of 50 minutes each |
| Duration | approx. 4 months |
| Degree | ICT Security Associate |
| Blended Learning | 25% in-person learning 75% online learning |
This practice-oriented course covers the following topics:
- Network security
- Compliance and operational safety
- Threats and vulnerabilities
- Application, data and computer security
- Access control and identity management
- Cryptography
Learning objectives
- You have in-depth knowledge of the topic of network security
- You know weak points in the network and can minimise them
- You are able to check existing network infrastructure for security risks
- You can implement security measures in the network area
- You know measures to ensure physical IT security
- You are able to successfully implement concepts for the implementation of authorisations and access to resources
Requirements
The ICT Desktop Technician & ICT Network Supporter courses or equivalent knowledge.
It is advantageous to already have CompTIA A+ and CompTIA N+ certification.
Target group
CompTIA Security+ certification is suitable for IT professionals who:
- have at least two years of professional experience in IT administration with a focus on security
- have experience with day-to-day technical information security
- have a broad know-how of security issues and implementations
Certificate “ICT Security Associate”
Optionally, the following certificates can be acquired:
- CompTIA Security+
- ICT Operations Associate (Module 4)
- Professional certificate in ICT (professional experience required)
- Higher technical college in ICT (professional experience required)
Microsoft 365 Certified Teams Administrator MS-700
| Price |
CHF 2'500.00 (including course materials) |
|---|---|
| Lessons | 28 lessons of 50 minutes each |
| Duration | 4 days |
| Degree | Microsoft Achievement |
Learning objectives
After the course , you will be able to plan, deploy, configure and secure Teams chats, apps, channels, meetings, audio/video conferences, live events, calls and Microsoft Teams certified devices.
Content
This training includes 6 key elements:
- Overview of Microsoft Teams
- Governance implementation
- Security and compliance for Microsoft Teams
- Preparing the environment for a Microsoft Teams deployment
- Deploying and managing teams
- Managing collaboration and managing communication in Microsoft Teams
Requirements
- A sound understanding of basic functional experience with Microsoft 365 services
- A competent understanding of general IT practices, including the use of PowerShell
- Or you already have the certification Microsoft 365 Certified Fundamentals MS-900
Optional examination at the IBAW
This official Microsoft course takes place under the guidance of a certified Microsoft Trainer (MCT). The language of instruction is German, but the original Microsoft documents are currently only available in English. At the end of the Microsoft 365 Certified Teams Administrator MS-700 course, all participants receive a Microsoft Achievement certificate of attendance – regardless of whether they pass the exam. You can also take the optional Microsoft 365 Certified Teams Administrator MS-700 examination at the IBAW. The cost of this examination is not included in the price.
Microsoft 365 Certified Security Administrator MS-500
| Price |
CHF 2'500.00 (including course materials) |
|---|---|
| Lessons | 28 lessons of 50 minutes each |
| Duration | 4 days |
| Degree | Microsoft Achievement |
Learning objectives
- Managing user and group access in Microsoft 365
- Explaining and managing Azure Identity Protection
- Planning and implementing Azure AD Connect
- Managing synchronised user identities
- Explaining and using conditional access
- Describing threat vectors of cyber attacks
- Explaining security solutions for Microsoft 365
- Using Microsoft Secure Score to assess and improve your security posture
- Configuring various advanced threat protection services for Microsoft 365
- Planning and deploying secure mobile devices
- Implementing the management of information rights
- Backing up messages in Office 365
- Configuring data loss prevention policies
- Deploying and managing Cloud App Security
- Implementing Windows Information Protection for devices
- Planning and implementing a system for data archiving and storage
- Creating and managing an eDiscovery investigation
- Managing GDPR data protection requests
- Explaining and using sensitivity labelling
Content
- Module 1: User and Group Management
- Module 2: Identity Synchronisation and Protection
- Module 3: Access Management
- Module 4: Security in Microsoft 365
- Module 5: Threat Protection
- Module 6: Threat Management
- Module 7: Cloud Application Security
- Module 8: Mobility
- Module 9: Information Protection
- Module 10: Rights Management and Encryption
- Module 11: Data Loss Prevention
- Module 12: Archiving and Retention
- Module 13: Content Search and Investigation
- Module 14: Compliance in Microsoft 365
Requirements
- Basic conceptual understanding of Microsoft Azure
- Experience with Windows 10 devices
- Experience with Office 365
- Basic understanding of authorisation and authentication
- Basic understanding of computer networks
- Knowledge of mobile device management
- Or you already have the certification Microsoft 365 Certified Fundamentals MS-900
Optional examination at the IBAW
This official Microsoft course takes place under the guidance of a certified Microsoft Trainer (MCT). The language of instruction is German, but the original Microsoft documents are currently only available in English. At the end of the Microsoft 365 Certified Security Administrator MS-500 course, all participants receive a Microsoft Achievement certificate of attendance – regardless of whether they pass the examination. You can also take the optional Microsoft 365 Certified Security Administrator MS-500 examination at the IBAW. The cost of this examination is not included in the price.
ICT Network Supporter / CompTIA N+
| Price |
CHF 4'980.00 (including course materials, excluding external certificates ) |
|---|---|
| Lessons | 120 lessons of 50 minutes each |
| Duration | 6 months |
| Degree | ICT Network Supporter |
| Blended Learning | 25% in-person learning 75% online learning |
This practice-oriented course covers the following topics:
- Network basics as well as network protocols and their properties
- Demonstrate how network protocols work and use practical exercises
- Installation of Windows servers including the configuration of roles and features such as Active Directory, DNS, DHCP, print services, file sharing, WSUS and group policies
- Server virtualisation with Microsoft Hyper-V
- Evaluation of cloud services and examination of their field of application
- Development of the procedure for error analysis, monitoring and troubleshooting in the network
- Dealing with security aspects in the network
- Backup and restore
Learning objectives
- You have basic knowledge on the subject of networks
- You can install, configure and maintain a Windows server
- You are the contact person for the maintenance and expansion of network installations in SMEs and can competently support their employees with problems in the server and network area
Requirements
The ICT Desktop Technician course or equivalent knowledge.
Target group
- People who want to work in the ICT sector and career changers already working in the field (e.g. client administrators)
- Graduates of the ICT Desktop Technician Seminar
ICT Network Supporter” Certificate
Optionally, the following certificates can be acquired:
- CompTIA Network+
- Microsoft Azure Fundamentals (AZ-900)
- ICT Security Associate (Modul 3)
- ICT Operations Associate (Modul 4)
ICT Desktop Technician / CompTIA A+
| Price |
CHF 3'980.00 (including course materials, excluding external certificates) |
|---|---|
| Lessons | 96 lessons of 50 minutes |
| Duration | 5 months |
| Degree | ICT Desktop Technician |
| Blended Learning | 25% in-person learning 75% online learning |
What does the course cover?
The course covers the following topics:
- Overview of computer systems and architectures
- Installation of hardware (e.g. additional hard disks, graphics cards, etc.)
- Installation and configuration as well as upgrade of operating systems
- Data migration
- Installation of printers and other peripherals
- Installation and configuration of standard software (e.g. MS Office)
- Identifying and running through procedures in the event of errors
- Developing the basics of installing a network
- Cloud services and their features
Learning objectives
- You are able to independently install and configure a PC, as well as troubleshoot and install new components
- You can perform upgrades and migrations
- You know the structure of a network and can integrate a workstation into a network
Requirements
Good Windows skills and a flair for IT are required.
Target group
This is the right course for you if
- You are aiming for a successful career in the ICT industry and want to acquire the necessary specialist knowledge
- You are already responsible for client workstations and would like to expand your know-how
- You appreciate varied lessons with strong practical relevance and group work
- You are willing to independently deepen what you have learned outside of class using examples
“ICT Desktop Technician” certificate
Optionally, the following certificates can be acquired:
- CompTIA A+
- CompTIA A+ Essentials
- CompTIA A+ Practical Application
- ICT Network Supporter (Modul 2)
- ICT Security Associate (Modul 3)
- ICT Operations Associate (Modul 4)
Web Publisher
| Price |
from CHF 3'250.00 (including course materials) |
|---|---|
| Lessons | 92 lessons of 50 minutes each |
| Duration | 4 months |
| Degree | Web Publisher (Cert.) |
Target group
People who would like to use the web for their own website or who are already responsible for a website: professionally in a company or an organisation, as a self-employed person, for an association or for private purposes.
Learning objectives
- You have the necessary basic knowledge to realise and maintain websites.
- You can build and maintain your own website.
- You develop your own prototype for a website.
- You turn your prototype into a fully functional website.
- You know how to market your website.
- You know tools that are important for marketing, such as search engine optimisation (SEO).
- You know the benefits of analysis tools and use them.
Content
Wireframes and prototypes:
- Requirements engineering
- User-centered design
- Content and information architecture
- Mobile first
- Prototyping
WordPress and Website Builder:
- WordPress basics
- Themes and plugins
- WordPress and security
- In-depth knowledge of tools and systems such as troubleshooting and performance
- Implementation with Website Builder: Basics, add-ons, implementation of prototype
Marketing website:
- Search engine optimisation (SEO)
- Web analytics
- Digital advertising
Final presentation
- Presentation of the self-created website to experts
- Evaluation
Requirements
- Good user skills on PC or Mac are required
- Knowledge of HTML, CSS, PHP and MySQL is recommended but not required
Special feature
- Those who already have very good WordPress skills can apply for a dispensation for this part of the course.
Follow-on / continuation programmes
- Web Engineering: This course of study programme is a solid foundation to become a web engineer.